A new AI chatbot, named Climate Answers, has been launched by The Washington Post, utilizing artificial intelligence (AI) to answer questions about climate change, giving links to relevant sources, too. The AI draws on the publication’s climate journalism archive, and puts strict guardrails in place to prevent misinformation. The Washington Post hopes to personalize reader experiences and deepen the public’s understanding of climate issues through this AI platform, which is part of the newspaper’s larger strategy to integrate AI into all sections of its news operations. AI experts believe that AI chatbots which draw information only from a restricted factual databases, like those owned by valid journalism agencies and outlets, will deliver almost no misinformation. Therefore, the Climate Answers chatbot is likely only the first of many more topical news chatbots to come.
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