The Federal Communications Commission (FCC) Chairwoman, Jessica Rosenworcel, proposed criminalizing AI-generated robocalls under the current anti-robocall laws, making it easier indict AI scammers with fraud. The intent is to combat a rise in scams which use generative AI tools. The FCC believes that AI-generated calls can deceive and defraud consumers. Recognizing AI-generated calls as robocalls under existing laws, via a policy change, would make it easier for federal and state investigators to take enforcement actions. AI voice cloning tools are making robocalls more dangerous by making them seem like they are coming from famous individuals or relatives.
A survey by McAfee found that 1 in 10 respondents were targeted by voice scams, with 77% of targeted victims losing money. Attorneys general from 26 states also want to restrict the use of generative AI by telemarketers. The FCC has had past success in levying fines against traditional robocalling operations, but it remains a challenging task. Many robocall operations originate outside the US, and new techniques like spoofing phone numbers make enforcement more difficult. However, the increased threats of election interference and scams using voice clones could push the FCC to take rapid action on Rosenworcel’s proposal. This FCC policy change could occur without the need for new legislation.
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