Researchers at the University of Wisconsin–Madison examined the impact of GPT-3 discussions on the topics of climate change and black lives matter on participants with various demographics. They found that these conversations resulted in more supportive attitudes among people who had skepticism about these topics. The chatbot performance rated similarly across all demographics, but dissatisfaction was greater among people with differing beliefs and education. Despite this, attitudes towards climate change and black lives matter became more positive after the AI conversations. GPT-3 also offered different responses based on the topic, justifying beliefs related to climate change. The researchers plan to further examine chatbot interactions and hope to use the research to facilitate dialogue between diverse and polarized groups.
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