According to Kirsty Roth, chief operations and technology officer at Thomson Reuters, Artificial Intelligence (AI) in the workplace is poised to make substantial changes. Her company recently conducted the Future of Professionals Survey, engaging 2,275 professionals and executives from over 50 countries. Results show that about 80% of participants predict significant transformations in their work roles within the next five years, with nearly 38% expecting immediate changes this year. Roth notes this rapid AI adoption is quicker than past technological evolutions like e-commerce and cloud computing. Furthermore, more than half of those surveyed have either noticed or anticipate noteworthy alterations in their work environments.
Roth stresses the necessity for organizations to make AI accessible to their employees, revealing that close to 46% of companies have invested in AI technologies recently. She cautions that businesses that do not adequately equip their staff with AI skills risk becoming obsolete. Additionally, over a third of the professionals surveyed expressed concerns that their organizations are behind in implementing AI, underlining the need for collaborative input from both leadership and employees to share effective AI strategies. Networking with peers for insights on AI approaches is also advisable for leaders, as this can enhance benefits for companies effectively utilizing AI.
Thomson Reuters’ research indicates that employees expect to save roughly 240 hours each year with AI, translating to substantial financial advantages. Nonetheless, measuring AI’s effectiveness is challenging, as many struggle to quantify its impact on reducing workloads. Roth encourages meticulous tracking of AI tool usage within daily activities, anticipating that improvements in workflows will boost efficiency, thus allowing professionals to focus on more innovative endeavors. This perspective reflects a growing recognition of AI’s ability to streamline operations and improve productivity across various industries.
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