The Washington Post has introduced a new AI chatbot called “Ask The Post AI,” which aims to provide accurate answers to user questions based on the newspaper’s content. Unlike the climate journalism-focused “Climate Answers,” Ask the Post gathers its answers from anything published since 2016. The AI utilizes algorithmic ranking to match responses to questions and ensure their relevance. It enforces strict guidelines on how it responds and will not answer if there are no articles it deems worthy of citation.
According to the Washington Post’s chief technology officer Vineet Khosla, “Ask The Post AI” is the next step in creating habits for the next generation of users and meeting the changing search experience across the industry. The Washington Post has seen increased interest from readers in its post-2016 coverage, and the new AI tools could help attract and retain new readers. The publication has also been testing other AI tools, such as AI-generated audio recordings of news articles and AI-written article summaries. Similar tools are likely to emerge at the intersection of AI and news media. For example, Meta and Reuters have partnered to provide Meta AI with information from Reuters articles.
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